Once you create a Flywire payment request, payment instructions are generated for your payment. They contain the information needed to complete your selected payment method.
If you are paying by bank transfer, download and follow the instructions created for your current Flywire payment ID.
How to access your payment instructions
From your payment confirmation page
After creating your payment request, scroll down on the confirmation or tracking page to view and download your payment instructions.
From a Flywire email
- Open the payment request confirmation email sent to the payer email address.
- Select the blue tracking button in the email.
- Scroll down on the tracking page to view or download your payment instructions.
From your Flywire account
- Log in to your Flywire account.
- Go to My Payments.
- Select the corresponding pending payment.
- Scroll down to view or download the payment instructions.
Important: Always use the latest payment instructions generated for your current payment request. Bank details and payment IDs may vary, so do not reuse instructions from a previous payment.
What your payment instructions include
The information shown depends on your payment method and payment route. Bank transfer instructions may include:
- The amount and currency to send
- Beneficiary or recipient information
- Bank account and routing details
- Your Flywire payment ID
- The payment due date
- Instructions specific to your selected payment method
Depending on the payment route, the PDF may also contain an Authorization Letter confirming that Flywire is authorized to collect the payment on behalf of your institution or organization.
For more information about the document and its fields, visit Understanding your Flywire payment instructions .
If your payment instructions are not available
If you cannot find or access your payment instructions:
- Confirm that you are checking the payer email address entered when the payment request was created.
- Check the spam or junk folder for the payment request confirmation email.
- Log in to your Flywire account and check My Payments.
- Confirm that the payment request is still pending and has not expired or been canceled.
For certain countries or payment routes, you may need to upload required documents before your bank transfer instructions become available. Follow any document requests shown on your tracking page.
If you still cannot access the instructions or tracking page, contact Flywire Support and provide your Flywire payment ID and payer email address.