To ensure the security of your information, we've implemented secure downloads for ticket attachments. Tickets are generated through email communication with Flywire's support team.
This means that if an email from Flywire includes an attachment, you’ll need to sign in before you can access it. You can sign in using your Flywire account or another available sign-in option associated with your account.
Why do I need to log in?
This added security measure helps protect your sensitive data by making sure only authorized users can view and download attachments related to support requests.
How do I access my attachments?
- When you receive an email notification about your ticket update, you’ll see a link to the attachment at the bottom of the email.
- Clicking the link will open the attachment in your browser.
- If you’re not already signed in, select Sign in with your Flywire account. You can also choose another available sign-in option associated with your account.
Once you’re signed in, you can view or download the attachment.
Don't have a Flywire account?
No problem! You can easily create one and enjoy the benefits of having a one stop shop for all your Flywire support needs.
- On the login page, you'll see an option to sign up in the lower left-hand corner.
- You can register quickly and easily using your Google account by clicking the Google icon and following the prompts. You can also register with any other email domain.
- Once you're logged in, you can view and download your attachments.