A Flywire Payment ID is a unique reference code generated when you create a payment request. It helps Flywire identify your payment, match your funds to the correct request, and assist you when you contact Support.
Having a Payment ID does not mean your funds have been sent or delivered. Check your tracking page for your payment’s current status.
What does a Payment ID look like?
Your Payment ID may contain:
- 3 letters followed by 9 digits, such as ABC111222333
- 15 letters and numbers, such as 1AB11AB111ABA1B
Copy the complete code from your Flywire payment record when using it.
Where can I find my Payment ID?
You can find it in:
- Your Flywire confirmation email: Check the email sent to the payer after the payment request was created.
- Your tracking page: Open your Flywire tracking link to view the payment details.
- Your Flywire account: Log in and go to My payments to find the relevant payment.
For help opening your payment details, see How can I access my tracking page?
What if I cannot find my Payment ID?
If you have not created a payment request yet, you will receive a Payment ID after creating one. See how to make a payment through Flywire.
If you already created a request, check the payer’s confirmation email, tracking page, or Flywire account.
If you still cannot find your Payment ID, contact Flywire Support. To help us locate your payment request, please provide any details you have, such as:
- The payer’s or student’s email address entered when creating the request
- The institution or organization you are paying
- The payment amount and currency
- Any other information entered when creating the payment request
What if my Payment ID looks incomplete or is not recognized?
Check the original Flywire email or payment record and copy the full code, including every letter and number. Do not guess or add missing characters.
Make sure you are using the Flywire Payment ID, rather than:
- A support-ticket number, which identifies a request for help
- A student ID or invoice number issued by your institution
- A transaction reference issued by your bank
- A bank account number or bank code
These references serve different purposes and are not interchangeable. If you are unsure which number to use, contact Flywire Support.
Can I use the same Payment ID for another payment?
No. Each payment request has its own Payment ID. Use the ID and payment instructions associated with your current request.
If you have several payment requests, check the ID for the specific payment you need help with. Checking one Payment ID does not identify every payment request associated with the same email address.
Learn more about Flywire payment requests.
When should I provide my Payment ID?
If you are paying by bank transfer, include your Payment ID in the transfer reference whenever possible and follow your current payment instructions.
If you contact Flywire Support about a payment, provide its Payment ID when available. If you also have a support-ticket number, include both so we can distinguish the payment from your support request.