Whenever you create a payment request with Flywire, a Payment ID is created. This is a code of three letters and nine digits that helps us identify your payment internally. We provide you with this ID, and you must include it when you send us your funds. Our fully-automated system reconciles your payment using that information, as well as the sender information noted with your payment.
If you forget to include the Payment ID in your transaction, or if you are unable to do so, please send a copy of the payment receipt or payment proof from your bank to firstname.lastname@example.org. You can send this as a screenshot, a picture, or a scanned document. We will use this to reconcile your payment so we can process it.