Whenever you create a payment request with Flywire, a unique payment ID is generated. Follow these steps to ensure your payment is correctly identified:
- Include Your Payment ID: When you send your funds, include the payment ID in the transfer details. This ID helps our fully-automated system reconcile your payment accurately.
- Sender Information: Our system also uses the sender information noted with your payment to match and process the transfer.
What to do if you forgot to include the payment ID
- Alternative Information: If you forget to include the payment ID, Flywire will use any other relevant information provided during the payment request to identify your payment.
-
Send Proof of Payment: To assist with reconciliation, send proof of payment if you have not received confirmation that your funds have been received within 3 business days. This could be:
- A bank receipt for domestic bank transfers
- A SWIFT MT103 or PACS008 document for international bank transfers
Providing this documentation will help our team match the funds to your booking once the funds have been received.
By following these steps, you can ensure that your payment is identified and processed efficiently by Flywire.