When creating a payment request and you have selected to make the payment via Bank Transfer in INR, you will be required to fill in your PAN details. The PAN name and number may be verified in real time. This means that if it is incorrect, the error message "Please include a valid name" will be displayed and you will not be able to continue.
When this happens, you can verify your PAN details on your governmental webpage by following the steps below:
Log in to the “e-Filing” portal at www.incometaxindiaefiling.gov.in
Click on the “Verify Your PAN details” hyperlink from the “Quick Links” Section on the left hand side of the page
Enter the PAN, full name (as per PAN), date of birth and select the “Status” as applicable
Enter the “Captcha Code” as in the image and click “Submit” to verify your PAN details
Please note that you should enter the Payer’s Name as per the PAN name. In order to process your funds smoothly and promptly, the name should match with the name on the bank account you are using to send funds to Flywire.