To comply with foreign exchange regulations for payments from China, you are required to upload supporting documentation for certain specific payment methods. Please review the comparison table and specific file requirements below to ensure your payment is processed smoothly.
Please note: You must upload your documents first. The payment instructions (such as the receiving bank account details or the payment QR code) will only be generated and displayed on your page after your files are successfully uploaded. Additionally, successfully uploading your files does not mean they are fully approved. Flywire does not directly review your documents; they will undergo a formal foreign exchange compliance review conducted by our licensed local partners during the payment processing stage.
Document Requirements for Payment Methods from China
| Payment Method | Tuition Invoice / Bill | Studying Certificate (Offer Letter, etc.) |
|---|---|---|
| RMB Bank Transfer | Required | Optional / Supplementary |
| Alipay | Required | Optional / Supplementary |
| WeChat Pay | Required | Required |
Note: While a Studying Certificate is only strictly required for WeChat Pay, you may still need to provide one as a supplementary file for Alipay or RMB Bank Transfers in certain specific situations—for example, if your official invoice does not show your full Chinese Pinyin name.
Requirements for Your Official Invoice from China
To ensure successful verification, the invoice or bill must be an official document issued by your institution. Handwritten documents or handwritten modifications are strictly NOT accepted. All of the following details must be clearly visible on the same file page:
- School’s Name/Logo: The institution's official name or logo.
- The Student’s Name: The student's full name in Chinese Pinyin (e.g., San Zhang).
- Payment Amount: The amount you request to pay via Flywire must NOT exceed the amount shown on this invoice.
- Due Date or Schooling Term: The payment deadline or the academic term indicated on the bill must NOT be overdue.
- File Requirements: Accepted formats are PNG, JPG, or PDF. The maximum file size is 8 MB.
Requirements for Your Studying Certificate from China (Offer Letter, Student Card, etc.)
If your payment method requires a Studying Certificate (or if you are uploading one as a supplementary document), it must also be an official institution-issued document. It must clearly display:
- School’s Name/Logo: The institution's official name or logo.
- The Student’s Name: The student's full name, which must match the student details provided in your payment request.
How to Re-Upload Your Documents for Payments from China
If your initial document verification fails, Flywire will notify you via email or phone with details on the required updates. To submit new or corrected documents, follow these steps:
- Step 1: Access your tracking page
Open the failure notification email from Flywire and click the provided tracking link. - Step 2: Select the upload option
On your tracking page, locate and click the “Upload Documentation” button. - Step 3: Submit your files
Click “Upload” to select and submit your corrected documents that meet the requirements listed above.
Document Review Timeline
The review timeline begins only after you have successfully submitted valid and compliant documents. We recommend allowing sufficient time to complete your payment.
Once you re-upload your documents, the system will automatically resubmit them for the next review cycle. No additional action is required.
The review timelines for each payment method are as follows (excluding weekends and public holidays):
| Payment Method | Review Time |
|---|---|
| RMB Bank Transfer | 1–2 business days |
| Alipay | 4–6 business hours |
| WeChat Pay | 4–6 business hours |