Please note, the Best Price Guarantee program is only applicable for the “RMB Transfer in Chinese Yuan (CNY)” payment method. A payment request must be created before applying but the funds must not have been transferred.
- Log in to your personal online banking within 2 hours of creating a payment request, select to make a foreign exchange purchase, and enter your foreign currency amount (which is the amount due as per your Flywire payment request)
- The bank will provide you with a real-time foreign exchange purchase price. You do not need to actually purchase the foreign exchange
- Submit a screenshot of the bank’s quote to Flywire via our online chat bot form. The screenshot must include: date and time, bank name, registered payer name, the exchange amount, which must be the same as your Flywire payment request. Please note that Yahoo rates, Google rates or similar sources of intermediate market rate information will not be accepted
Please note, if the associated fees potentially charged by your bank are not included, we may apply a flat fee based on market-standard bank charges for wire transfers.
A member of our support team will contact you with an approval/denial and explanation by email. Please DO NOT send your funds to Flywire before you receive an approval/denial email.
Click here for more information on our “Best Price Guarantee” program.