Flywire sends payment updates to the payer email address you entered when creating your payment request.
There is no need to notify Flywire separately after making your payment. Your payment status will update automatically as the funds move through the payment process.
Here is when you can expect to receive email updates from Flywire.
When Flywire sends payment notifications
After you create a payment request
After you create a payment request, Flywire will usually send a confirmation email to the payer email address. The email includes your payment details and the date by which the payment should be completed.
At this point, the payment status will normally appear as Payment Pending.
When Flywire receives your payment
The email updates you receive at this stage depend on how you paid:
- Bank transfers: Funds usually take two to three business days to reach Flywire after they are released by the payer’s bank. Weekends and bank holidays are not included. Once the funds arrive and are matched to your payment request, Flywire will send a confirmation email to the payer.
- Card payments and online payment methods: Your payment status will usually update shortly after the payment details are submitted successfully. You may not receive a separate email when Flywire receives the funds.
If Flywire needs additional information
If Flywire needs any additional information or documents to complete payment verification, the payer will receive an email with further instructions.
Until the payment has been delivered, please keep an eye on the payer email inbox and spam or junk folder so that you do not miss any requests or updates.
When your payment is delivered
Once the payment has been delivered to the institution or organization, Flywire will send a confirmation email to the payer. This applies to all payment methods.
Note: While your payment is still in progress, the tracking page provides the latest status. If it shows that Flywire has received your payment, this confirms that the funds have arrived—even if you did not receive a separate email.
What to do if you have not received an email
If you are expecting an email from Flywire and cannot find it, try the following:
- Make sure you are checking the payer email address entered when the payment request was created.
- Check the spam or junk folder and any Promotions or Updates folders.
- Search the mailbox for emails from Flywire.
- Visit the Flywire tracking page or your Flywire account to view the latest payment status.
Bank transfers
If you recently completed a bank transfer and the status is still Payment Pending, please allow two to three business days for the funds to reach Flywire and for the status to update.
If the status has still not updated after more than three business days, Flywire Support can help look into the payment.
Card payments and online payment methods
If you paid by card or an online payment method, you may not receive a separate email when Flywire receives the funds. Visit the tracking page to view the latest payment status.