Flywire aims to provide the best price for international payments. If you find a better rate at your bank within two hours of booking a local currency bank transfer payment (including Boleto payments from Brazil) with Flywire, we will match it and give you a gift card for your trouble.
Document requirements
- Best Price Guarantee is valid only for payments booked via local currency bank transfer(including Boleto payments from Brazil), but not yet paid to Flywire.
- Other payments methods (e.g., credit cards, e-wallets, eBanking etc.) are NOT eligible for Best Price Guarantee.
- Foreign exchange rate and associated fees comparison should be within a two-hour time frame of making a booking.
- Proof in the form of a bank document or a screenshot (you should be logged in to your online bank) is required. It must include the following:
- Official bank foreign exchange rate and all associated fees with a date and time stamp (Yahoo rates, Google rates, or similar foreign exchange rate sources are NOT acceptable forms of proof)
- The name of the sender must appear on the document
- Total price, including all associated fees, for the same amount you booked with Flywire
Submitting your claim
- Send the bank quote to support@flywire.com and include your Flywire payment ID with the email.
- Upon receipt, Flywire will review and determine the eligibility of your payment for Best Price Guarantee. A member of our support team will contact you with approval/denial and an explanation. Please do not send your funds to Flywire before you receive an approval/denial email.
- If you qualify for the Best Price Guarantee, please instruct your bank to send the payment in your local currency. Do not instruct your bank to pay at their quoted rate or in the intended recipient’s billing currency. This may cause the payment to be delayed and/or incur additional costs.
- Flywire will deliver a gift card to you for your trouble if your claim meets the below criteria.
Criteria
- Acceptance or Denial of the program will only be communicated by email.
- Valid only for the amount requested (in the intended recipient's billing currency) in your original submission.
- Valid only for local currency bank transfers (including Boleto payments from Brazil) initiated in person, online, or over the phone. Not valid for other payment methods, including, but not limited to, credit cards, e-wallets, eBanking, etc.
- Valid only for payments that require a currency conversion by Flywire.
- Indicative exchange rates are not acceptable.
- Payment amount must be $3,000 USD (or equivalent amount in the intended recipient's billing currency) or higher to be eligible for receiving a gift card. Limit of one reward per payer every 6 months.
- Limit of one open request per payer at a time.
- Limit of one request per payer within a 72-hour period.
Disclaimer: Flywire reserves the right to determine eligible and non-eligible applications based on its sole discretion.