What does my payment status mean?

Your Flywire tracking page shows the current status of your payment and any next steps. Open it using the tracking link in your Flywire email or through My payments in your Flywire account.

Payment Pending

You have created a payment request, but Flywire has not yet received your funds.

• If you have not paid yet: Open your tracking page to view your payment instructions or complete your online payment.
• If you have already sent a bank transfer: Your payment can remain pending while the funds are on their way to Flywire. Bank transfers typically take 2–3 business days to reach us after your bank releases the funds.

If more than 3 business days have passed since your bank or payment provider confirmed that the funds were sent and your payment is still pending, please contact Flywire Support with your Payment ID and proof of payment.

See what to do if your payment has not been received after 3 business days.

Payment Verification

Your payment is undergoing checks to meet applicable payment and regulatory requirements. Verification typically takes 1–2 business days, although the time needed can vary by payment method and the checks required.

Please check the payer’s email inbox and spam folder for any requests from Flywire. If we ask for information or documents, follow the instructions in the email.

If you are asked to submit updated documents, your status may remain Payment Verification while they are reviewed. This review also typically takes 1–2 business days after you resubmit the requested documents.

Payment Received

Flywire has received your funds and is processing them for delivery to your institution or organization.

Processing and delivery typically take 2–3 business days after Flywire receives or confirms your funds. Additional verification may take longer.

For eligible payments, a provisional payment receipt is available before delivery. If available, you can download it from your tracking page or the link in your Flywire email. This receipt provides early confirmation of your transaction; it is not the final receipt confirming delivery.

Learn more about processing and delivery after payment is received.

Payment Delivered

Flywire has sent your payment to your institution or organization’s bank account. You can download your Flywire payment receipt from your tracking page, Flywire account, or delivery confirmation email.

Your institution’s payment records may not update immediately. Please allow 2–3 business days for your payment to appear in your student or customer account.

If you are concerned that your balance still shows as unpaid, share your Flywire payment receipt and Payment ID with your institution so they can check the payment and update their records.

See what happens after payment delivery.

Payment On Hold

Your payment is temporarily paused while Flywire requests additional information.

Please check the payer’s email inbox and spam folder for a message explaining what is needed. Follow the instructions provided. If you cannot find the email or are unsure what to do, please contact Flywire Support with your Payment ID.

Payment Cancelled

Your payment request has been canceled. This can happen if the payment failed, the request expired, or the request was canceled by you, Flywire, or the system.

• If you have not sent the funds: Create a new payment request when you are ready to pay.
• If you have already sent the funds: Contact Flywire Support with your Payment ID and proof of payment so we can investigate.

Canceling a payment request does not automatically stop or return funds already sent through your bank. See how payment cancellation works.

I submitted proof of payment. Why hasn’t my status changed?

Proof of payment helps Flywire investigate your transfer. Submitting it does not, by itself, confirm that Flywire has received your funds or completed the review.

Your payment status and the progress of a support request are separate. If you need an update on documents you submitted, contact Flywire Support and include your Payment ID and any existing ticket number.