Providing your Chinese National Identity card details is an essential step for completing domestic CNY payments, as required by local foreign exchange regulations. If you encounter any verification issues, receive an error, or simply have questions about the ID requirements, please review the common scenarios below for quick solutions.
I don’t have a Chinese National Identity card. What should I do?
Due to local regulations, a valid Mainland Chinese National Identity card is strictly required for domestic Chinese Yuan (CNY) bank transfers, Alipay, and WeChat Pay. If you are unable to provide this information, please consider using payment methods that do not require a Mainland Chinese ID:
- Card Payments: UnionPay online, Visa, or Mastercard.
- Pay in Another Currency: Scroll below the default local options on the payment page and click "Pay in another currency" to explore International Bank Transfer options.
What should I do if I realize the Chinese National Identity card information I provided is wrong?
You can easily correct your Payer ID details via your payment tracking page. Log in to your Flywire account, locate your payment request, and click Edit Payment Details to update the Payer’s Name or Identity Card Number. If your payment has already been reviewed and you received a verification failure email, please follow the step-by-step instructions provided in that email to update your information.
Why did my Chinese National Identity card verification fail even though I am sure I entered the correct payer information?
In most cases, verification fails due to hard-to-notice typos. Please double-check your entry against the ID card for these common mistakes:
- ID number typos: For example, accidentally typing the letter "O" instead of the number "0".
- Name input errors: Selecting a similar but incorrect Chinese character, using Traditional Chinese instead of Simplified, or accidentally typing Pinyin instead of characters.
Special Circumstances: In rare cases, verification may fail even if the information is perfectly entered due to local registry database issues. This can happen if:
- The payer recently changed their name or transferred their Hukou (household registration).
- The payer's name contains rare/obscure Chinese characters.
- The payer holds a special status (e.g., military personnel).
- The payer is currently in the process of immigration.
If you fall under one of these special circumstances or are certain your information is 100% correct, please contact Flywire Support for further assistance.
Can I just reply to the email and ask Flywire to change the payer information for me?
No. Due to strict compliance and data security regulations, Flywire support team cannot manually edit or update Payer ID information on your behalf. You must update the details yourself by logging into your account and following the secure update link provided in your notification email.