- Payment requests must be created with Bank Transfer in Vietnamese Dong (VND)
- Your proof must show the date and time that the rate from your bank was provided, and must be within 2 hours of creating a payment request on our website
- The proof must be for the same amount in the destination currency as in your payment request, and show either the amount you would be charged in your local currency or the official rate you would be charged. This must include associated fees such as sending fees charged by your bank
Please note, if the associated fees potentially charged by your bank are not included, we may apply a flat fee based on market-standard bank charges for wire transfers.
A member of our support team will contact you with an approval/denial and explanation. Please DO NOT send your funds to Flywire before you receive an approval/denial email.
Please submit a screenshot of the bank’s quote to Flywire via our Online Form. Click here for more information on our “Best Price Guarantee” program.