Typically, we receive card and other online payments right after successful completion of the payment. Bank transfers take typically 2 to 3 business days to reach us. If it has been more than 3 business days, please follow the instructions below based on the payment method.
- Card payments and other online payment methods e.g. Paypal, Alipay, etc:
- If your payment has not been marked as received by Flywire, please send your card statement highlighting the payment to firstname.lastname@example.org and reference your payment ID in the subject line so that we can further investigate.
- Bank transfer:
- We usually receive a payment within 2 to 3 business days from the date your bank releases the funds. If your payment has not been marked as received by Flywire, please request proof of payment (bank receipt and SWIFT MT103 when available) from your bank and send it to email@example.com with your payment ID in the subject line so that we can further investigate.