Typically, we receive card and other online payments right after a successful completion of the payment. Bank transfers take typically 2 to 3 business days to reach us. If it has been more than 3 business days, please follow the instructions below based on the payment method.
- Card payments and other online payment methods e.g. Paypal, Alipay, etc:
- If your payment has not been marked as received by Flywire, please send your card statement highlighting the payment to support@flywire.com referring to your Payment ID in the subject line. We will investigate this for you
- Bank transfer:
- We usually receive your payment within 2 to 3 business days from the date your bank releases the funds. If your payment has not been marked as received by Flywire, please request a proof of payment (bank receipt and SWIFT MT103 when available) from your bank and send it to support@flywire.com referring to your Payment ID in the subject line. We will investigate this for you