Once you have created a payment request, click on the “Make Your Button” button on the payment tracking page and you will be redirected to a new page to retrieve our local partner's banking information in order for you to initiate the transfer.
You can then use the account details provided to proceed with making the transfer through the online/mobile banking platform of your choice. Please keep in mind, this account does not support payments in foreign currencies and it can only be used for payments up to 20,000 USD equivalent in NGN.
After making the payment, you can click on the "I have made this bank transfer" button to trigger reconciliation, although this is not a mandatory step.
Important note: The account provided is a virtual account and the payment details expire 48 hours after having been generated. After that, your payment instructions cannot be used and you will need to create a new payment request. Please make sure that you transfer the same amount in NGN as mentioned in your instructions, otherwise, your payment may be rejected and returned by our partner.
To ensure your payment can be processed successfully, the transaction amount must not be above the limit put in place by your bank for online transfers. Where the transaction is above the online bank transfer limit, you will need to visit your branch to complete the payment within 48 hours.