This issue is typically related to browser or network connection problems. Here are a few steps you can try:
-
Switch to a different browser:
Try using Internet Explorer or Google Chrome. Alternatively, you can use incognito mode on your current browser. -
Clear your browser cookies and cache:
Go to your browser settings to clear cookies and cache, which can help resolve loading issues. -
Use a private network:
Avoid using public networks (e.g., school or company networks). It’s recommended to use a private network for better connection stability. -
Disable your VPN:
Ensure you’re not connected to a VPN, as it can sometimes interfere with the payment process. -
Try a different device or network:
If the problem persists, try using a different device or network to complete your paymen
If you still encounter the same issue, please contact our support team here.