There are various reasons why your payment may be returned to your account. The most common scenario occurs when a payer sends the funds in a different currency than the one selected in the payment request. Flywire maintains different accounts for different currencies, and our bank may reject your payment if you sent a currency different from the one you selected when you made your payment request.
If a payment is rejected, it will be returned to the originating account automatically.
Please note, if your payment is returned, the bank may charge you for any extra costs due to foreign exchange fees. When sending the funds to Flywire, it is very important to ensure that your bank sends the currency that you selected when you made your payment request.
Your payment could be returned for other reasons, as well. If your payment is returned, contact your bank directly. They will be able to provide you with specific information and a detailed reason for the returned payment.