Your payment may have been returned for several reasons, including:
1. Incorrect Account Information
In some countries, if the account details entered do not match the bank’s internal records, the payment may fail or be automatically refunded.
What should I do?
Carefully review the payment instructions and ensure all account details are entered correctly before retrying the transfer.
2. Currency Mismatch
Flywire has different accounts for different currencies. If your bank sends a different currency than the one selected in your payment request, the payment may be rejected and returned to your account. Additionally, your bank may deduct fees for currency conversion or processing.
What should I do?
To avoid delays and extra costs, ensure your bank sends the exact currency selected in your payment request.