It is common for banks not to authorize certain transactions based on their internal policies.
When a payment fails, it is likely due to filters the bank applies to certain transactions made online, or amount limitations applied to the card.
If your payment is being rejected, please reach out to your bank to get additional information. You can notify them of the international online payment you're trying to make to Flywire. They can sometimes remove certain security filters or amount restrictions, and you should be able to try again.
Additionally, please be sure to review the following when making your payment:
- The card data is entered accurately (number, expiration date, CVV)
- The name is inserted exactly as stated on the card
- There is a sufficient balance to cover the charge
- The card is activated or has not expired
- The card is able to be used for global and online purchases
- The card has not exceeded the daily withdrawal or purchase limit
- The card brand (Visa, MasterCard, etc.) matches the one you selected as the payment method
If you cannot increase your card limit, you can always create several smaller payment requests whose sum is equal to the total amount due to your institution. Please note, we CANNOT accept prepaid cards.