After completing your payment by bank transfer, you can choose to upload proof of payment in your tracking page by clicking “Upload a proof of payment” under “Manage your payment”. You can access your tracking page via the tracking link we sent to your email.
What should a proof of payment contain?
A proof of payment can be a transfer receipt (screenshot or scan) and should ideally contain all of the following details:
| Category | Required Details |
|---|---|
| Payer’s Details | • Account Number: Full number or at least the last 5 digits. • Full Name: The full name of the payer as shown in their bank account. • Bank Name: The institution used to send the funds. |
| Beneficiary’s Details | • The receiving party’s (Flywire or our partner bank) information. |
| Payment Details | • Date: The exact date the bank completed the transaction. • Amount & Currency: The exact amount and specific currency sent to Flywire. |
📂 Document Upload Requirements:
- Accepted File Types: PNG, JPG, or PDF
- Maximum File Size: 8 MB
You should be able to obtain a proof of payment from your online banking system or from your sending bank directly:
- If you paid via domestic bank transfer, you can typically obtain a standard bank receipt.
- If you paid via international bank transfer, please request a SWIFT MT103 or PACS008 document.