The total time to receive your refund depends on several steps, including how quickly your institution or organization approves the refund, when Flywire receives the refund funds, any required account verification, and how quickly your bank or payment provider processes the final transfer.
Step 1: Your institution or organization sends the refund funds to Flywire
The refund process starts with your institution or organization.
After they approve and initiate your refund, they must send the refund funds back to Flywire before we can continue processing your refund.
Step 2: Flywire processes your refund
In some cases, Flywire may need to verify the original payment account or request additional information before processing your refund.
If verification is required, we will contact you by email with further instructions. Please provide the requested information as soon as possible to avoid delays.
Once the required information has been verified, Flywire typically processes the refund within 3 to 5 business days.
Step 3: Your refund is sent back to the original payment account
After Flywire issues the refund, the funds are usually sent back to the original payment account using the original payment method and currency.
The funds typically appear in your account within 5 to 10 business days after Flywire sends the refund. Processing times may vary depending on the payment method, currency, bank, card issuer, or payment provider.