Please note that the refund amount you receive back may differ from the amount originally paid for various reasons:
- The refund process includes your institution, who approves and initiates the refund. It's possible that your institution may charge a refund or an administrative fee. You'll need to check with the institution directly to understand their refund policies and fees.
- When Flywire processes a refund for a payment that went through currency conversion, any returned funds will also undergo a currency exchange. Keep in mind that the currency exchange will be based on the applicable rate at the time your refund is completed. Additionally, due to applicable regulations and policies of our banking and payment partners, we may not be able to refund you an amount that exceeds the amount paid in the original currency. Unfortunately, it is impossible to tell what the exact rate applied to your refund will be before the completion date as foreign exchange rates fluctuate constantly.
- Flywire may charge additional fees, including a 1% refund processing charge, that apply to the processing of your refund request.
For more details on refund policies, please refer to the Payer Terms of Use: Section 5.9: Refunds.