What is the status of my refund?

You can check your refund status in two ways:

1. Email Updates

Flywire will notify you by email when:

• We receive your refund from your institution.
• Additional account information is needed.
• The refund has been sent to your originating account.

2. Flywire Account (For linked payments only)

1. Log in to your Flywire account.
2. Go to "My Account" > "My Payments".
3. Click "VIEW REFUND" under the payment ID linked to your refund.

Refund Statuses Explained

• Initiated: Your institution has started the refund process, but Flywire has not received the funds yet.
• Received: Flywire has received the refund. We’ll notify you once the funds are sent to your originating account. If additional verification information is needed, we’ll email you as well.
• Finished: Your refund has been sent! Most refunds arrive within 5–10 business days back to your originating account, but some may take longer depending on the currency and payment method.
• Cancelled: Your institution has cancelled the refund. You can check the cancellation date in your account. If you’re unsure why or need to request a new refund, please contact your institution.