Flywire will keep you updated by email on the status of your refund from the moment we receive the funds from your institution until we have sent it back to the originating account.
If your payment is linked to a Flywire account, you can track your refund by logging into your account and selecting the payment from the "Your Payments" section. If you have a Flywire account, but your payment is not linked, that means you made your payment as a guest. To add it to your account, simply find the tracking link for the payment and select "Add Payment" on the right hand side. Note: This is only for Flywire account holders.
Once you've gotten to the "My Payments" page in your account, select the “VIEW REFUND” button located under the payment ID related to your refund.
Please note that we are not able to update the status of your refund until we have received the funds from your institution. Afterwards, you'll receive updates on when Flywire has received your funds and when we have sent the funds back to you.
Further information or documentation may be needed to ensure that your refund will be processed securely back to the originating account. If we need you to submit this information, you will receive an email from Flywire that provides a link to where you can upload these details.
Tip: Check out the meaning of each refund status on your Flywire account!